Asda Date of shopping trip: 7.6.02 Time taken in store: 85 mins Time of shopping trip: 11.05 Time taken at checkout: 5 mins A great store but there were many gaps on the shelves. Special praise for the courteous staff. Sainsbury Date of shopping trip: 7.6.02 Time taken in store: 86 mins Time of shopping trip: 9.26 Time taken at checkout: 4 mins Another store that did well but fared badly on out of stocks and items not sold. Morrisons Date of shopping trip: 7.6.02 Time taken in store: 70 mins Time of shopping trip: 10.37 Time taken at checkout: 11 mins A very congested store. Fruit and veg stacked on the floor made the aisle difficult to manoeuvre. Tesco Date of shopping trip: 7.6.02 Time taken in store: 70 mins Time of shopping trip: 8.50 Time taken at checkout: 10 mins Only seven of 20 checkouts were open ­ not enough to cope with the number of shoppers. Safeway Date of shopping trip: 7.6.02 Time taken in store: 65 mins Time of shopping trip: 9.45 Time taken at checkout: 6 mins A scanning error turned Golden Delicious apples into Granny Smiths, adding 4p to the bill. Somerfield Date of shopping trip: 7.6.02 Time taken in store: 75 mins Time of shopping trip: 9.34 Time taken at checkout: 15 mins Two out of stocks and no help offered with packing goods. Co-op Date of shopping trip: 7.6.02 Time taken in store: 56 mins Time of shopping trip: 15.28 Time taken at checkout: 17 mins Heavily congested aisles and not enough checkouts to cope with the volume of shoppers. {{GROCER 33 }}

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