Asda has gone into partnership with online giant Amazon, offering parcel pick-ups and box-free returns at more than 700 stores.
It said the new pick-up and return options would make shopping at eligible Asda stores more convenient for customers, who would be able to do their weekly shopping and parcel collection or returns in one trip.
It said the new partnership would also reduce the need for additional shipping boxes, with customers able to return items in the original manufacturer’s packaging.
During checkout, customers can select the parcel pick-up location most convenient to them, including more than 700 Asda locations.
Once the parcel arrives, customers will receive an email notification with the information needed to retrieve it.
If a return is needed for an order, Amazon customers can drop off returns at eligible Asda stores after generating a QR code by visiting Amazon.
“Meeting the ever-evolving needs of our customers is a top priority for us at Asda,” said Chris Hall, vice president, logistics at Asda.
“This collaboration with Amazon just in time for Christmas marks another landmark moment, not just for our larger stores, but our ever-expanding Asda Express convenience estate. By bringing essential services like Amazon parcel pick-up and return drop-offs closer to where our customers live and work, we’re able to provide greater convenience to more of the communities we serve across the UK.”
“We work hard to offer customers low prices on a wide selection of products, with fast, convenient delivery options and easy returns,” added John Boumphrey, UK country manager of Amazon. “This collaboration with Asda makes it even easier for customers to pick up ordered items when they’re shopping, or make hassle-free returns at more than 700 locations around the country.”
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