Asda is revamping its instore technology, with the retailer set to trial a range of cutting edge devices at its Monk Cross store in York.
Included in Asda’s fleet of new technology are hybrid tills that can function as both normal checkouts or self-service units.
Asda will also trial “scan and go” technology, with shoppers able to swipe purchases on a hand-held device as they work their way through the store. The supermarket says this will increase shoppers options for how they pay- but the supermarket will not become 100% self-scan.
Staff will remain at checkouts to assist customers and a spokesperson for the company stressed the new technology poses no threat to existing Asda jobs.
“Our customers are changing the way they shop with us so we’re testing new ways to serve them as they checkout, alongside a new till layout in our Monks Cross store,” said an Asda spokesperson.
“We think this could help our customers get through checkouts quicker, while still enjoying the friendly service they love from our colleagues.”
The retailer will gather feedback from staff and customers at the York store, with an eye to rolling the new technology out across the Asda estate.
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