Asda West Bridgford, Nottingham



1 Our mystery shopper at the Asda store on Loughborough Road in West Bridgford, Nottingham said that the store looked "well stocked" and that staff were busy refilling shelves. However, she was not able to track down one of the items she was looking for: the store was out of stock of the 750g pack of Nestlé Shreddies.

We visited on 1 September 2006 at 09:30. Our shop lasted 53 minutes. Time spent at the checkout was 6 minutes.

tesco Foxhole Road, Chorley, Lancashire



2 There were two items that our shopper was not able to find at the Tesco store on Foxhole Road in Chorley, Lancashire. The store had sold out of the six-pack of Kingsmill crumpets. The 750g size of Nestlé Shreddies was also out of stock at this shop, although the 500g size was available.

We visited on 1 September 2006 at 16:45. Our shop lasted 53 minutes. Time spent at the checkout was 7 minutes.

sainsbury's Bridgwater, Somerset



0 Our mystery shopper at the Sainsbury's on The Clink in Bridgwater, Somerset, was able to find all the items she was looking for. However she also noted that she had problems finding the Ginsters pasty because it was merchandised separately from the other pasties and sausage rolls.

We visited on 1 September 2006 at 11:08. Our shop lasted 65 minutes. Time spent at the checkout was 6 minutes.

morrisons Kirkintilloch Road, Glasgow



0 Our shopper at the Kirkintilloch Road Morrisons in Glasgow had no problems finding any of the items on this week's shopping list. She credited this partly to the staff, who she said were cheerful and extremely helpful. She also noted that the store was well laid out and tidy.

We visited on 1 September 2006 at 09:55. Our shop lasted 63 minutes. Time spent at the checkout was 4 minutes.

somerfield High Street, Maltby, Rotherham



3 Our shopper struggled to fill her basket at the Somerfield store on High Street in Maltby, Rotherham. It was sold out of Andrex, Jacob's Creek Chardonnay and Mr Muscle bathroom cleaner. The store did not stock own label Brie cheese or breaded cod. The staff were not able to find the Mach 3 Turbo razor, but he spotted it on his way out.

We visited on 1 September 2006 at 09:00. Our shop lasted 45 minutes. Time spent at the checkout was 6 minutes.

waitrose Church Street, Wilmslow, Cheshire



0 It was a quiet afternoon at the Waitrose store in Wilmslow, Cheshire, when our shopper visited. The store did not stock white Andrex toilet paper. It also stocked only own brand versions of crumpets instead of Kingsmill brand.

We visited on 1 September 2006 at 13.00. Our shop lasted 50 minutes. Time spent at the checkout was 6 minutes.


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