Asda Bridgwater, Somerset



0 This store had no out of stocks and our shopper said staff were helpful when asked for assistance. Help was offered with bag-packing and our shopper said the checkout assistant was fast and friendly. However, there were quite a few packing trolleys cluttering the aisles.

We visited on 2 March 2007 at 9.52. Our shop lasted one hour and 19 minutes. Time spent at the checkout was five minutes.

morrisonS The Gyle, Edinburgh



1 This store had no Wall's thick pork sausages in stock but was clean and tidy. Our shopper said the store was well-merchandised so she had no problems finding items. The aisles were free of packing trolleys and staff were polite, although no help was offered with packing our shopper's bags.

We visited on 2 March 2007 at 10.00. Our shop lasted 41 minutes. Time spent at the checkout was three minutes.

sainsbury's Beaconsfield, Bucks



1 This store failed to provide any Wall's thick pork sausages but our shopper said it was clean and tidy with helpful staff. She experienced some difficulty in finding quiche and Scotch eggs but said a sufficient number of checkouts were open for the volume of customers in the store.

We visited on 2 March 2007 at 11.00. Our shop lasted 48 minutes. Time spent at the checkout was nine minutes. somerfield

Bexhill, East Sussex

4 This store had four out of stocks, including Wall's thick pork sausages and own-label vanilla ice cream. The aisles were free of packing trolleys but the checkout assistant did not greet our shopper. No help was offered with packing bags and our shopper said the store was not particularly clean or tidy.

We visited on 2 March 2007 at 2.00. Our shop lasted 28 minutes. Time spent at the checkout was eight minutes.

tesco Wilmslow, Cheshire



1 This store had no Kleenex for Men in stock but our shopper said it had wide aisles meaning he could manoeuvre his way around easily. Staff were polite when he asked for help and were all in uniform. There were a number of packing trolleys in the aisles, according to our shopper.

We visited on 2 March 2007 at 2.10. Our shop lasted one hour. Time spent at the checkout was 10 minutes.

waitrose

Surbiton, Surrey

2 There were no 2-packs of Kleenex for Men in stock or 6-packs of Mini Babybels. The store was bright and well-presented and our shopper noted an attractive Easter display. Help was offered with packing our shopper's bags.

We visited on 2 March 2007 at 10.30. Our shop lasted 35 minutes. Time spent at the checkout was three minutes.

Topics