Asda Kingston-upon-Thames, Surrey
1 Asda provided everything on the list apart from single white grapefruit. Our shopper found the store clean and tidy but staff did not offer to pack goods. Only seven of the tills were open but our shopper said this was sufficient, and also noted that the store had some good promotions.
We visited on 5 January 2007 at 10.00. Our shop lasted 50 minutes. Time spent at the checkout was 3 minutes.
morrisonS Wheatcroft Way, Derby
1 Schweppes tonic water was out of stock at this store, but our shopper noted that all other shelves were well-stocked. Staff were extremely helpful by taking her to the item or even fetching it for her. However, there were a lot of shelf stackers, which our shopper said blocked the aisles.
We visited on 5 January 2007 at 12.15. Our shop lasted 50 minutes. Time spent at the checkout was 3 minutes.
sainsbury's Chippenham, Wiltshire
1 This store did not have any Aquafresh Fresh Mint Toothpaste on the shelves and the checkout assistant failed to charge our shopper for one item in her basket. No help was offered to pack goods but staff were polite and made an effort to say hello and goodbye. We visited on 5 January 2007 at 10.40. Our shop lasted one hour and 3 minutes. Time spent at the checkout was 5 minutes.
somerfield Bexhill, East Sussex
6 A staggering six items were out of stock at this store with a further eight items not sold, although our shopper acknowledged it was a small store. She said the store was clean and tidy and staff said hello and goodbye, but some fresh produce looked "tired".
We visited on 5 January 2007 at 8.00. Our shop lasted 26 minutes. Time spent at the checkout was 3 minutes.
tesco Clannell Road, Northamptonshire
1 Own label fresh kippers were out of stock at this Tesco. Our shopper said staff were polite and helpful, although the aisles were not free of packing trolleys. Staff offered to help pack bags and were helpful when asked for assistance.
We visited on 5 January 2007 at 6.45. Our shop lasted 60 minutes. Time spent at the checkout was 5 minutes 14 seconds.
waitrose Brighton, E
ast Sussex
0 No items were out of stock, although the store did not stock two items on our shopper's list. No help was offered with packing his bags and the aisles were cluttered with packing trolleys and shelf stackers.
We visited on 5 January 2007 at 8.00. Our shop lasted 33 minutes. Time spent at the checkout was one minute 30 seconds.
1 Asda provided everything on the list apart from single white grapefruit. Our shopper found the store clean and tidy but staff did not offer to pack goods. Only seven of the tills were open but our shopper said this was sufficient, and also noted that the store had some good promotions.
We visited on 5 January 2007 at 10.00. Our shop lasted 50 minutes. Time spent at the checkout was 3 minutes.
morrisonS Wheatcroft Way, Derby
1 Schweppes tonic water was out of stock at this store, but our shopper noted that all other shelves were well-stocked. Staff were extremely helpful by taking her to the item or even fetching it for her. However, there were a lot of shelf stackers, which our shopper said blocked the aisles.
We visited on 5 January 2007 at 12.15. Our shop lasted 50 minutes. Time spent at the checkout was 3 minutes.
sainsbury's Chippenham, Wiltshire
1 This store did not have any Aquafresh Fresh Mint Toothpaste on the shelves and the checkout assistant failed to charge our shopper for one item in her basket. No help was offered to pack goods but staff were polite and made an effort to say hello and goodbye. We visited on 5 January 2007 at 10.40. Our shop lasted one hour and 3 minutes. Time spent at the checkout was 5 minutes.
somerfield Bexhill, East Sussex
6 A staggering six items were out of stock at this store with a further eight items not sold, although our shopper acknowledged it was a small store. She said the store was clean and tidy and staff said hello and goodbye, but some fresh produce looked "tired".
We visited on 5 January 2007 at 8.00. Our shop lasted 26 minutes. Time spent at the checkout was 3 minutes.
tesco Clannell Road, Northamptonshire
1 Own label fresh kippers were out of stock at this Tesco. Our shopper said staff were polite and helpful, although the aisles were not free of packing trolleys. Staff offered to help pack bags and were helpful when asked for assistance.
We visited on 5 January 2007 at 6.45. Our shop lasted 60 minutes. Time spent at the checkout was 5 minutes 14 seconds.
waitrose Brighton, E
ast Sussex
0 No items were out of stock, although the store did not stock two items on our shopper's list. No help was offered with packing his bags and the aisles were cluttered with packing trolleys and shelf stackers.
We visited on 5 January 2007 at 8.00. Our shop lasted 33 minutes. Time spent at the checkout was one minute 30 seconds.
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