Booths has less shrinkage and ‘faster’ service since ditching self-checkouts

Booths Keswick

Source: Booths

MD Nigel Murray told The Grocer a reduction in theft had been a ‘happy consequence’ of the decision to remove self-checkouts from all but two of its stores

Booths has less shrinkage, faster service and more satisfied customers as a result of its decision to strip out self-service tills, MD Nigel Murray has claimed.

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