Snappy Shopper’s chief operating officer Mark Steven has left the business.
He said he was planning on taking a “short break” before “embarking on the next chapter” of his career.
Steven joined as CEO in March 2019 prior to seed funding, before becoming group COO in April 2021.
“Mark leaves with our gratitude,” said Snappy Shopper CEO Mike Callachan. “Mark has been instrumental in getting us to where we are today, most notably navigating us from a fledgling startup to a scaling business, securing £19.6m at a series fundraise and also developing key strategic partnerships, including PayPoint.
”He has played a pivotal role in growing the Snappy business and developing it into the foremost convenience store home delivery player in the UK. Whilst disappointed to lose Mark, we thank him for all the effort and contribution he has made to Snappy and wish him well for the future.”
Steven said: “I am enormously proud to have contributed to the incredible success of Snappy Shopper. Creating a phenomenal team from zero, to grow Snappy from three stores to over 1,500, has been a very satisfying achievement. The most rewarding part, however, has been enabling retailers to not only protect but also significantly grow their businesses in challenging times.”
The move comes as the home delivery platform completed its five millionth order last week, boosted by record breaking order numbers this year. Retailers using the platform have been reporting up to 160% increased basket spend compared to in-store, according to Snappy.
Callachan added: “As we celebrate the milestone of our five millionth order through the Snappy Shopper app, we continue to develop our technology to support independent retailers and combat the threat posed to their businesses by dark stores.
”The sustained growth of the platform and growing demand from both sides of the marketplace, retailers and consumers, confirm our position in the market as being the better, less capital-intensive solution to rapid grocery delivery by driving incremental sales straight into the existing UK convenience store network.”
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