>>time-of-day merchandising is the next big thing…the importance of consumer insights...

Martyn Soar, area manager, Jacksons Stores

Soar started his career in 1986 as a warehouse manager for Tates, the company-owned store division of Spar wholesaler AF Blakemore.

After 11 years at Tates he moved to Jacksons Stores because he was looking to move on from store management level. In March 2003 he completed a development course run by Jacksons for area management training and took the role of area manager in May. Delegates at the seminar heard the results of research into shoppers’ attitudes to convenience retailing, and into merchandising methods in Japan, where ranges are changed according to the time of day. Soar said: “Time-of-day merchandising is the way forward and something I would be looking to implement within the next few years.”


Georgina Silver, territory development executive, Bendicks (Mayfair)

Silver graduated in 1995 in Quality Management from Salford University. She began her career in clothing retail and after five years moved into confectionery. She has worked for Bendicks for the past two years. Working initially on the cash and carry and wholesale side of the business, she now also deals with convenience and multiple accounts. Silver said: “The information on multiple convenience stores was particularly useful for me because I am calling on stores on a regular basis. I also found that the presentation on how people think when they go shopping gave me a new insight.”