Ocado - Latest News and Analysis – Page 39
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Star order - 26th May 2007
Ocado has won this quarter's Star Order award for shopping excellence, taking the crown from WaitroseDeliver. Our Ocado shopper said it was easy to find all the items on the Ocado website.
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Ocado finally gets systems working
The technical problems plaguing Ocado's central warehouse in recent weeks are now resolved, according to one of its founders.A fortnight ago we revealed that the online grocer's ordering and picking software at its Hatfield depot was not...
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New funds to drive growth of price comparison website
Price comparison website Mysupermarket.co.uk is set to bring in revenue for the first time - and is gearing up for a European roll-out next year.The site, which compares prices at Tesco, Asda, Sainsbury's and Ocado, and is claimed to...
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System breakdown causes Ocado chaos
"Multiple technical failures" at Ocado's Hatfield depot have resulted in late deliveries and large numbers of missing goods for customers over the past two weeks.The problem has been blamed on the company's automated...
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Two-hour delivery slots too long, say shoppers
Tesco and Asda's two-hour delivery time slots could be putting them at a disadvantage compared with their rivals, according to research. Tesco and Asda offer two-hour slots, while Waitrose Deliver, Ocado and Sainsbury's all offer...
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M&S trials boxes of organic fruit and veg
Marks & Spencer has jumped on the organic veg box bandwagon nearly eight months after Tesco, Sainsbury's and Ocado launched schemes.The first boxes went into 400 Marks & Spencer stores across the UK over a week ago. The store is offering...
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M&S trials boxes of organic fruit and veg
Marks & Spencer has jumped on the organic veg box bandwagon nearly eight months after Tesco, Sainsbury's and Ocado launched schemes.The first boxes went into 400 Marks & Spencer stores across the UK over a week ago. The store is offering...
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"Asda and Ocado are targeting the grocery market. M&S is focusing on non food. And Tesco is sizing up, well, everything"
All hell broke loose on the internet shopping news front this week. Asda announced plans to hire 1,800 staff as it gears up its web-based operations, Sainsbury's took its online offering to Northern Ireland, and M&S declared that it was keen to...
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Ocado's paper bag headache
A trial by online retailer Ocado to deliver groceries in paper bags has been plagued with problems, The Grocer understands. Delivery drivers have complained that the bags, which are made from recycled paper, are affected by the moisture...
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Ocado woos with £20 bribe
Specialist online grocer Ocado is pushing hard to win back lapsed customers.Ocado, which operates in partnership with Waitrose, is offering former customers £20 off their next order if they spend £100 or more.In a letter to shoppers who...
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Ocado ‘on the up’
Ocado’s chief financial officer, Jason Gissing, has defended the online retailer’s assertion that it will begin making a tangible profit during 2006 despite recording a loss of £40.5m for the year ending November 30, 2004.In view of the loss,...
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A gamble that will pay off?
It’s had to endure three years of doubt and pessimism, but Ocado’s warehouse retail platform is set to pay off, as Ronan Hegarty reportsAs Ocado approaches its fourth birthday in January, chief executive Tim Steiner says that the...
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Ocado gets full coverage
Ocado is planning a massive boost to its coverage of the UK.The online partnership with Waitrose has identified sites for warehouses to service areas in and around Bristol, Nottingham, Leeds and Sheffield.Tim Steiner, Ocado chief...
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Ocado joins online war
Ocado has jumped into the escalating battle for online customers with a flier campaign offering £15 off first-time shoppers’ baskets when they spend more than £75. Asda recently stepped up the competition with a run of incentive schemes, such...
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The net’s fine haul
In a closely fought competition, Ocado has emerged triumphant as The Grocer Gold Awards’ first Online Retailer of the Year. The award is based on The Grocer’s quarterly barometer, The Grocer 33 Online, as well as a judging panel. Each...
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Ocado acquires £20m loan
Ocado, the online grocery business in partnership with Waitrose, has announced it has acquired a £20m loan from Lloyds TSB Corporate.The company reported a sales increase of 240% for the last financial year, and it plans to use the funding...
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Ocado mails an apology
Online supermarket Ocado has emailed an apology to all its customers for its recent availability problems.Problems arose while systems were being updated. Neil Jewsbury, head of trading and marketing, said that the company had wanted to tell...
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Ocado pushes into the north
Ocado is expanding into the north of England with the launch of a satellite depot in Manchester.The online retailer, which has traditionally focused on the south east, now covers large swathes of the Midlands and will be able to service...
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Eves-Brown quits Ocado
Ocado’s shelf-edge supply chain manager, Andrew Eves-Brown, is leaving the company in September to start a new life in Australia.Eves-Brown is responsible for all aspects of the supply chain for the online venture. He oversees the availability...
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Thresher appoints new CEO
Independent drinks retailer, Thresher, has appointed Roger Whiteside as its new chief executive.Whiteside helped set up and lead Ocado, the online grocery service supplied by Waitrose, as well as heading up Marks and Spencer’s food business....