Online 33
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Grocer 33‘Easy’ Ocado offers best delivery experience
Ocado’s website was easy to navigate, enabling our shopper to complete her order within 35 minutes
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Grocer 33Tesco’s Clubcard Prices undercuts winner Asda
Based on shelf-edge pricing, Asda appeared the cheapest retailer this week
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Grocer 33Amazon and Tesco run Asda close for cheapest retailer
At £78.21, Asda came in 52p cheaper than Amazon and 4p cheaper than the Tesco basket with Clubcard Prices
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Grocer 33‘Smooth’ Morrisons comes out on top as online pureplays flop
Morrisons scored a stellar 93 for this London-based order, which our shopper hailed as a ‘very smooth process’
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Grocer 33Waitrose is top dog for delivery in Online 33 mystery shop
As supermarkets excel in online shop, specialist Amazon struggled
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Grocer 33Asda manages near-perfect score in Online 33
Our shopper was “very satisfied” with the speed of the online order, the quality, prices and shelf-life of the goods
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Grocer 33Amazon is cheapest but falls short on customer service in our Online 33 mystery shop
Sainsbury’s beats all grocers in Online 33 while Amazon comes joint last with Morrisons
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Grocer 33Asda bags Online 33 win on good availability and ‘value for money’
With a near perfect score of 96 our mystery shopper was “really happy” with this experience
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Grocer 33Simon Gregg on Asda’s Online 33 performance
‘We continue to see growth in our online business well above pre-pandemic levels’
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Grocer 33Asda on top as Amazon struggles in Online 33
The speed of the site caused “some slight frustration” for our shopper
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Grocer 33Asda beats guest retailer Amazon and usual rivals
Asda offered the lowest price for 18 products and was exclusively cheapest for a dozen
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Grocer 33Online-only Ocado fails to deliver the goods in The Grocer’s Online 33 mystery shop
Morrisons claimed a narrow Grocer 33 Online win this week with 88 points
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Grocer 33Amazon Fresh comes last in The Grocer’s Online 33 mystery shop
Our shopper found the Amazon Fresh platform ‘clunky and unintuitive’
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Grocer 33Online 33: Waitrose wins with ‘top marks’, M&S/Ocado struggles with availability
Waitrose made it a double win this week with victory in our latest Online 33
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Grocer 33Online Grocer 33: Sainsbury’s wins as Ocado and Waitrose come out bottom
Sainsbury’s won our Online 33 despite some issues with its search bar function
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NewsThe Grocer 33 links up with new technology provider Assosia
The Grocer’s iconic mystery shopping competition will undergo further enhancements as service provision switches to Assosia