All Online 33 articles
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Grocer 33Asda bags Online 33 win with smooth ordering and friendly driver
Asda claimed victory in our latest Grocer 33 online mystery shop with a score of 87
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Grocer 33Asda’s David Hills on Joe Wicks, Halloween and improving the customer offer
We’re incredibly proud of our partnership with Joe Wicks, the Cashpot for Schools initiative has already raised more than £3.5m for schools across the UK, says Asda CCO David Hills
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Grocer 33Morrisons’ Joseph Sutton on price-matching and Market Street online
‘Our price match campaign is helping to bring our quality and value into even sharper focus for our customers’
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Grocer 33Morrisons delivery driver seals Online 33 win
There was precious little to chose between five of our seven online Grocer 33 orders this week
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Grocer 33‘Easy’ Ocado offers best delivery experience
Ocado’s website was easy to navigate, enabling our shopper to complete her order within 35 minutes
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Grocer 33Tesco’s Clubcard Prices undercuts winner Asda
Based on shelf-edge pricing, Asda appeared the cheapest retailer this week
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Grocer 33Amazon and Tesco run Asda close for cheapest retailer
At £78.21, Asda came in 52p cheaper than Amazon and 4p cheaper than the Tesco basket with Clubcard Prices
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Grocer 33‘Smooth’ Morrisons comes out on top as online pureplays flop
Morrisons scored a stellar 93 for this London-based order, which our shopper hailed as a ‘very smooth process’
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Grocer 33Waitrose is top dog for delivery in Online 33 mystery shop
As supermarkets excel in online shop, specialist Amazon struggled
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Grocer 33Asda manages near-perfect score in Online 33
Our shopper was “very satisfied” with the speed of the online order, the quality, prices and shelf-life of the goods
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Grocer 33Amazon is cheapest but falls short on customer service in our Online 33 mystery shop
Sainsbury’s beats all grocers in Online 33 while Amazon comes joint last with Morrisons
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Grocer 33Asda bags Online 33 win on good availability and ‘value for money’
With a near perfect score of 96 our mystery shopper was “really happy” with this experience
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Grocer 33Simon Gregg on Asda’s Online 33 performance
‘We continue to see growth in our online business well above pre-pandemic levels’
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Grocer 33Asda on top as Amazon struggles in Online 33
The speed of the site caused “some slight frustration” for our shopper
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Grocer 33Asda beats guest retailer Amazon and usual rivals
Asda offered the lowest price for 18 products and was exclusively cheapest for a dozen
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Grocer 33Online-only Ocado fails to deliver the goods in The Grocer’s Online 33 mystery shop
Morrisons claimed a narrow Grocer 33 Online win this week with 88 points
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Grocer 33Amazon Fresh comes last in The Grocer’s Online 33 mystery shop
Our shopper found the Amazon Fresh platform ‘clunky and unintuitive’
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Grocer 33Online 33: Waitrose wins with ‘top marks’, M&S/Ocado struggles with availability
Waitrose made it a double win this week with victory in our latest Online 33
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Grocer 33Online Grocer 33: Sainsbury’s wins as Ocado and Waitrose come out bottom
Sainsbury’s won our Online 33 despite some issues with its search bar function
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Grocer 33The Grocer 33 links up with new technology provider Assosia
The Grocer’s iconic mystery shopping competition will undergo further enhancements as service provision switches to Assosia