All Online articles – Page 83
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News
Grocery retail ranked top sector for customer experience despite pandemic
The latest KPMG Nunwood Customer Experience Excellence Index, based on interviews of 13,000 UK consumers, gives grocery retail a 4% score improvement on last year
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News
Waitrose sees further online order surge as shoppers stock up holiday homes
Waitrose reported a boost for customer orders for deliveries to holiday spots such as Truro and Weston-super-Mare
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Analysis & Features
Building better online grocery after Covid-19: Meet the webinar panellists
Due to broadcast at 11am on 16 July, the webinar from The Grocer Vision will bring together experts from the worlds of grocery retail, e-commerce and technology
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News
Aldi doubles size home delivery trial with Deliveroo
They include branches in Greater Manchester and Cambridge, along with five more stores in London
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News
City snapshot: Ocado first half retail sales top £1bn but pre-exceptional losses mount
Ocado has posted first half retail sales growth of 27.2% amid “unprecedented and sustained demand”, but its pre-exceptional losses rose by 64% to almost £80m amid mounting costs. Plus, Fever-Tree buys German distributor and updates on sales, McBride guides to better second half than expected and all the rest of the latest news from the City.
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Comment & Opinion
How bold technology can help retailers succeed in home delivery
Companies should invest in the final and most important stage of the transaction – receiving the goods, says Ed Hodges, CEO of HelloDone
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Comment & Opinion
Does Asda’s Uber Eats trial signal a move into dark kitchens?
We know what Tesco wants to do with all its excess space, but Asda’s plans seem to be taking a different direction
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Promotional Features
Three big challenges brands face when going DTC – and how to address them
While shifting to incorporate a DTC model offers major opportunities, it also presents significant challenges
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News
Asda partners with Uber Eats for 30-minute grocery delivery
The trial, which launches this week, gives customers a choice of more than 300 Asda own-brand products
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News
Ocado relaunches shopping app after pulling it in March due to soaring demand
Ocado had been forced to turn away new customers and pull the mobile app due to “performance issues”
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News
Superdrug tackles cyber bullies with new ‘manifesto’ message
The high street pharmacist said it had noted a spike in ’unacceptable negative messages’ as it worked with emerging make-up artists and bloggers on its social media platforms
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News
City snapshot: Uber confirms $2.65m Postmates US food delivery acquisition
Uber said Postmates is highly complementary to Uber Eats, with differentiated geographic focus areas and customer demographics
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Whitepapers
Squaring the circle: how food and drink manufacturers can unlock the value of the circular economy after Covid-19
The pandemic has created a compelling new business case for the circular economy. A new Grocer Vision report explores what this means for food and drink – and how manufacturers can build circularity principles into their post-Covid recovery.
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News
Retailers call for better data from suppliers to help online boom
Both Sainsbury’s and Tesco have called for a step change in the information provided for their websites
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News
Pret a Manger launches evening dinner menu for delivery
‘Dinners by Pret’ will start deliveries of an evening menu on 7 July from seven shops in London, Nottingham, Cambridge and Bristol, as well as from a new hub kitchen in north west London
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News
Building better online grocery after Covid-19: The Grocer to host free webinar
The Grocer has pulled together experts from the worlds of grocery retail, e-commerce and technology
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News
Online sales still haven’t hit ‘high watermark’, says Sainsbury’s CEO
Higher online demand is here to stay, says Simon Roberts in first trading update as new CEO
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News
Tails.com launches in six more countries across Europe
It is now live in Ireland, Sweden, the Netherlands, Denmark, Belgium and Austria
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News
New meal kit service launched to support hospitality and foodservice
Great Food 2U offers consumers the chance to recreate restaurant meals in their own homes, using premium ingredients from suppliers and recipe cards from a range of operators
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News
Waitrose to open third online fulfilment centre to boost London slots
Waitrose said the new site in Greenford, West London, could be up and running as early as December