All Online articles – Page 98
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NewsOcado to create new customer contact centre to support M&S deal
Recruiting for a range of roles will begin this year in a scaling-up of customer service capacity ahead of September 2020
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NewsAmazon will soon be ‘unstoppable force’ in grocery
Revenue rose 20% to $63.4bn for the second quarter following the expansion of one-day Prime delivery in the US
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NewsTesco to remove plastic bags from all online grocery deliveries
Tesco’s step comes two weeks after a similar announcement from Asda
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NewsSlerp: restaurant-focused food delivery firm launches to challenge Deliveroo
Retailers own the customer data while also retaining control of their online presence
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NewsSainsbury’s launches Deliveroo pizza service from five stores
Customers in Birmingham, Brighton, Cambridge and London can order cooked pizzas and snacks using Deliveroo’s website or app
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InterviewsTim Lee big interview: steering the Mindful Chef mothership
As CEO, Lee has helped take premium recipe box startup Mindful Chef to the next stage of its growth
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NewsDeliveroo uses scale to drive down supplier costs for restaurants
The restaurant delivery company has created a “food procurement team” to drive down the prices of cooking ingredients…
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Comment & OpinionAsda and Just Eat's delivery partnership could prove truly disruptive
Asda’s tie-up with Just Eat is a bold move towards providing for the convenience shop online, says Harry Walker of Google
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NewsGousto to expand automation and AI as it secures further £30m cash injection
Meal kit delivery business Gousto has secured further £30m in funding to expand automation and grow its technology team.
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Analysis & FeaturesAre takeaway delivery firms eating grocery’s lunch (and dinner)?
As supermarkets figure out how best to tackle the ‘last mile’, takeaway delivery firms are a potential threat – but also a potential opportunity
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NewsThe Food Warehouse kicks off online delivery from eight stores
Owner Iceland has added the stores to those providing delivery on its website
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NewsPret a Manger links with Deliveroo to offer deliveries
The service will initially be available from 120 Pret restaurants
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NewsUWS to trial online deliveries through Day-Today symbols
The Glasgow-based wholesaler has partnered with third party online platform OrderVago for the trial
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NewsOcado names Purfleet as location for its fifth UK CFC
The new facility should be operational in about two years, with construction work to begin imminently
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Comment & OpinionDeliveroo and Just Eat may find the arm’s length approach a curse
It’s been an uncomfortable few days for food delivery unicorns Deliveroo, Just Eat and Uber Eats
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NewsAmazon Deliveroo investment halted by CMA intervention
An initial enforcement order has been served on the two companies over concerns they may no longer be operating separately
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NewsAsda scraps single-use plastic bags from online orders
The supermarket giant said the move was expected to remove around 85 million plastic bags from production each year…
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NewsAsda to launch 30-minute grocery delivery with Just Eat
The new service will offer 100 “essential lines” within half an hour
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NewsNatalie Campbell takes up online manager role at Parfetts
Her brief is to transform the digital experience for the wholesaler’s suppliers
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Comment & OpinionBic’s Amazon deal shows an alternate future for D2C offerings
Working with Amazon means Bic doesn’t need to think about fulfilment