Online – Page 115
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NewsWaitrose comes top in Twitter customer service survey
Mystery shoppers were used to gauge the reaction times, friendliness and quality of responses of major grocery retailers
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Analysis & FeaturesThe disrupters: the best businesses shaking up grocery
Disruptive is the hottest buzzword in business. Veering out of leftfield, a disruptive business is innovative and clever
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NewsHolland & Barrett launches Emirates website
The site, launched by H&B UAE, offers e-commerce and home delivery in the region
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NewsOcado shares surge on solid first quarter results
Gross group sales climbed 15.3% to £312.4m in the 12 weeks to 21 February from £271.1m in the same period in 2015
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NewsClive Peoples made chief commercial officer at Graze.com
Peoples is expected to drive Graze’s push on mobile ordering
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NewsAldi begins selling non-food items online
Debut line-up includes products such as blenders, vacuum cleaners and lawnmowers
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Analysis & FeaturesIs Morrisons boxing clever or is Amazon deal suicide?
In signing a supply deal with online giant Amazon has Morrisons just admitted a Trojan horse inside its walls?
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NewsAmazon teams up with Morrisons: what the analysts say
Leading City analysts react to news of Morrisons and Amazon’s wholesale supply deal
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NewsMorrisons and Amazon strike landmark grocery supply deal
Morrisons has also announced a new deal “in principle” with Ocado
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NewsBuyMucho online multibuy club plans wider UK rollout this year
The start-up online buying club is preparing the ground for a phased UK rollout later this year
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NewsZoined links with Star Cloud Services to interpret receipts
Tech company says it can help retailers understand consumer purchasing decisions
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NewsIndependent online retailer Bearfaced Groceries goes national
Online grocer says supermarkets can’t match its freshness
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NewsA third of UK shoppers willing to buy groceries direct from suppliers
Toilet paper is the item most likely to be bought direct, exclusive survey for The Grocer shows
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NewsNicole Vanderbilt joins Hubbub as non-executive director
Hubbub is developing plans to expand beyond London
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NewsAunt Bessie's trialling home delivery service
Aunt Bessie’s owner, William Jackson Food Group, is set to push ahead with a trial of home deliveries in Yorkshire
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Analysis & FeaturesGoodbye middleman?
The online shopping revolution is bringing fmcg brands and consumers closer together and threatening to cut middlemen out. How worried do retailers need to be?
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Analysis & FeaturesThe gig economy: what can online grocery learn from Uber?
Is there a way for the gig economy to help online grocery become more profitable? Or is it more trouble than it’s worth?
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NewsL’Oréal sees ecommerce sales soar by 62.5%
The health and beauty group has ramped up investment in digital content, particularly apps
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NewsTesco calls time on razor subscription trial
The trial, offering Gillette Fusion ProGlide blades, was launched last October
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Analysis & FeaturesCan Amazon lure more than shoppers in their prime?
Bridgethorne research explored the appeal of Amazon in grocery