Archive of all Post Office articles – Page 10
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NewsCarrefour's one-queue trial
A single queue might work in a Post Office or M&S Simply Food, but a large supermarket?
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Analysis & FeaturesFood & Drink Expo: Sauce for the goose
With inspiration to be drawn from its speakers and suppliers, this year’s Food & Drink Expo is all about helping you think big.
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Profiles
Biscoe is made commercial director at Him!
Mark Biscoe has joined Him! as commercial director. Biscoe joins from national lottery operator Camelot, where he has worked since 1997, most recently as part of a team providing consulting services to the California State Lottery. Prior...
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Comment & Opinion
Kishor Patel's Expert Advice: Toughen up to win the war on waste
Don’t throw away money on your energy costs. Shop around to find the best deal, says Kishor Patel
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Comment & Opinion
Kishor Patel's Expert Advice: Watch out, the robbers are about
Stores must work with the police and each other to create strategies to defeat criminals, says Kishor Patel
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Comment & Opinion
Kishor Patel's Expert Advice: Space should not be the final frontier
Our retail expert offers some Tardis-inspired tips on how to make the most of your store
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Comment & Opinion
Kishor Patel's Expert Advice: Recruit for attitude, train for skill
Retailers must have the best people on board to win. But success isn't all down to selecting the right people– the trick is in retaining them
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Analysis & FeaturesLocal shops for local people
The Big Society may be David Cameron’s big idea but in the grocery sector communities have been pulling together for years for the benefit of the greater good, as Judy Sharp discovers
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Analysis & FeaturesWhat the Big Society means for grocery
David Cameron’s vision for a ‘Big Society’ has met with scepticism and confusion, not least from retailers and manufacturers who, for years, have been engaged in community and corporate social responsibility-based initiatives. But it’s the Localism Bill that provides most food for thought. Nick Hughes reports
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NewsSingh corners Clegg at Lib Dem shindig
NFRN president Parminder Singh buttonholed the deputy PM at the Lib Dems' spring conference in Sheffield last weekend. Singh told Nick Clegg of his members' disquiet over the wholesaler duopoly, crime, planning rules and the tobacco...
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Comment & Opinion
Kishor Patel's Expert Advice: To go or not to go, that is the question
By not attending conferences and shows, you close the door to some useful experiences, says Kishor Patel
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NewsPayPoint completes dream week with government welfare contract
The government has handed PayPoint a seven-year contract to provide welfare payments. The contract, which begins in 2012, is worth £20m per year and will be shared between PayPoint and Citibank.
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Comment & Opinion
Time is of the Essenta
Yesterday PayPoint claimed victory in its long-running battle to stop Camelot muscling in on its turf by offering commercial services via its tills. And there was more good news for the payment provider today, having bagged a seven-year gig to replace the Post Office dishing out welfare payments.
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News
Mary Forrester's Expert Advice: Adapting to the challenge of change
Joining the Mace symbol group has boosted sales at Mary Forrester’s convenience store in Biggar, Scotland
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Grocer 33Tesco, Maryhill, Glasgow
The Grocer 33 is a weekly mystery shopping survey, tracking price, service and availability at the five leading grocery retailers: Asda, Morrisons, Sainsbury’s, Tesco and Waitrose. Each week the winning store manager is interviewed by The Grocer.
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News‘Revolution’ for staff training at the Co-op
The Co-operative Group has rolled out a new training programme for staff working at its food stores. Citrus (Communication, Induction, Training, Resource, Understanding and Support) was launched in early autumn and trialled at 81 stores....
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Comment & Opinion
Alan Wyle's Expert Advice: In local stores, fresh really means fresh
Indies can put the mults to shame in the freshness race – but communication is key, says Alan Wyle
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News
Former RNS owner grows c-store chain
Richard Higgins, who sold his 15-strong c-store chain RNS Holdings to Southern Co-operatives, is expanding his new business. Higgins sold up in August 2006 but launched a new c-store business, Culverhill Retail, in February 2007. The...
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NewsCamelot ban sparks calls for fair play in e-payment sector
The barring of Camelot from the e-payment market has delighted PayPoint but left Payzone fuming – and contemplating legal action, says Beth Phillips
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NewsGrocer 33: Asda comes up trumps in Manchester
Three stores had no items out-of-stock this week, but the winneris Asda in Wythenshawe, Manchester, which pipped its rivals to the post thanks to impressive levels of customer service.