Archive of all profiles and Q&A articles – Page 48
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Profiles and QandAs
The Human Angle: Rachel Piper
Name: Rachel Piper Job title: Office manager Company name: Straight Up Drinks, supplier of Duomo Violet Sambuca and Samburetto HQ location: South Staffordshire
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Profiles and QandAs
Careers File: Quality trumps cheapness - even during a recession
I felt like a change this month. Why? Well, I watched The Money Programme this week, which was about food shopping in the recession, and as a result felt compelled to swap people watching for food commentating.
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Profiles and QandAs
Careers File: Happiness comes from experiences not possessions
I know we're in the middle of a credit crunch, but let's suppose you've got a spare £100 to treat yourself and your other half.
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Profiles and QandAs
Careers File: Motivate your sales staff and the good ones will stay
Q: I get the sense that some of my sales teams out in the stores are beginning to feel a bit twitchy and looking to see if the grass is greener...
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Profiles and QandAs
Careers File: Workers must know significance of pension changes
The words 'pension' and 'dull' are often to be found in the same sentence - particularly when it comes to Generation Y, who have many more important things to think about than retirement.
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Profiles and QandAs
Careers File: Expenses are not perks
As expected, the recent local and European elections have brought a huge adverse reaction from the general public to the quite unbelievable antics of our MPs at Westminster.
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Profiles and QandAs
Careers File: One negative trait can colour how your contacts see you
Networking. These days, it's a popular way to build up business contacts and establish relationships with potential...
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Profiles and QandAs
Careers File: Muscle your way to the front but don't backstab your peers
I'm in a management position for a large multi-national brand owner. I'm doing OK but I can't help but notice that the aggressive, thick-skinned, devil-may-care, least likeable people seem to be on the fast track.
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Profiles and QandAs
Careers File: It's the little things that keep customers coming back
Attention to detail will separate the recession's victims from its survivors, says Philip Hesketh
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Profiles and QandAs
Careers File: No grandstanding for now, but celebrate small successes
It's not the right time to shout about success but do show staff your confidence, says Sue Mountstevens
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Profiles and QandAs
Careers File: How will the extension of the right to request flexible working affect your outfit?
Last month I looked at dispute resolution, one of two major employment changes that came into effect this month....
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Profiles and QandAs
Careers File: As my hair gets greyer, people's manners in business get worse
They say that we all turn into our parents eventually. I don't know about that but, as the grey hairs multiply, I do find myself coming out with things that, to the people around me, seem to confirm my inevitable transformation into one of Terry Wogan's TOGs (Terry's Old Geezers).
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Profiles and QandAs
Careers File: Great customer service in just eight seconds
There's no mystery to great customer service. It can be explained in eight seconds, says Philip Hesketh
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Profiles and QandAs
Careers File: All bosses are difficult - gender makes no odds
I've just started a new job with a female boss. It's the first time I've worked for a woman and I'm not sure what to...
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Profiles and QandAs
Careers File: New Act aims to cut down on the escalating numbers of employment tribunals
Sian Harrington says look out for two major changes to employment law that take effect on 6 April
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Profiles and QandAs
Careers File: Employers that value youth over experience will be forever reinventing the wheel
It is a huge advantage to have a diverse spread of people, personalities, skills, experiences and knowledge in any team, says Guy Moreton
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Profiles and QandAs
Careers File: A step-by-step approach to setbacks can keep staff motivated
In business we're always chasing the big prize - but it usually takes small steps to make it happen, says Philip Hesketh
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Profiles and QandAs
Careers File: How long should I put up with difficult staff before getting tough with them?
I have just been promoted and am in charge of a small, but bright and experienced team. However, one guy is being subtly difficult and slowing us down...
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Profiles and QandAs
Careers File: Now is not the time to be blaming others for the job market
The other morning, while stuck in yet another snow-induced traffic jam, I was listening to Nicky Campbell’s radio...
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Profiles and QandAs
Careers File: Gestures are good, territory sales managers, but don't give everything away
Territory sales managers may occasionally give away a little gift as a thank-you to customers - but some will question your motives, warns Philip Hesketh