Archive of all profile articles – Page 49
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Profiles
Careers File: No grandstanding for now, but celebrate small successes
It's not the right time to shout about success but do show staff your confidence, says Sue Mountstevens
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Profiles
Careers File: How will the extension of the right to request flexible working affect your outfit?
Last month I looked at dispute resolution, one of two major employment changes that came into effect this month....
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Profiles
Careers File: As my hair gets greyer, people's manners in business get worse
They say that we all turn into our parents eventually. I don't know about that but, as the grey hairs multiply, I do find myself coming out with things that, to the people around me, seem to confirm my inevitable transformation into one of Terry Wogan's TOGs (Terry's Old Geezers).
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Profiles
Careers File: Great customer service in just eight seconds
There's no mystery to great customer service. It can be explained in eight seconds, says Philip Hesketh
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Profiles
Careers File: All bosses are difficult - gender makes no odds
I've just started a new job with a female boss. It's the first time I've worked for a woman and I'm not sure what to...
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Profiles
Careers File: New Act aims to cut down on the escalating numbers of employment tribunals
Sian Harrington says look out for two major changes to employment law that take effect on 6 April
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Profiles
Careers File: Employers that value youth over experience will be forever reinventing the wheel
It is a huge advantage to have a diverse spread of people, personalities, skills, experiences and knowledge in any team, says Guy Moreton
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Profiles
Careers File: A step-by-step approach to setbacks can keep staff motivated
In business we're always chasing the big prize - but it usually takes small steps to make it happen, says Philip Hesketh
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Profiles
Careers File: How long should I put up with difficult staff before getting tough with them?
I have just been promoted and am in charge of a small, but bright and experienced team. However, one guy is being subtly difficult and slowing us down...
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Profiles
Careers File: Now is not the time to be blaming others for the job market
The other morning, while stuck in yet another snow-induced traffic jam, I was listening to Nicky Campbell’s radio...
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Profiles
Careers File: Gestures are good, territory sales managers, but don't give everything away
Territory sales managers may occasionally give away a little gift as a thank-you to customers - but some will question your motives, warns Philip Hesketh
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Profiles
Careers File: Keep smiling, be inventive and set a positive example in tough times
Q: How can I motivate myself and my team? We are all feeling stale and are finding it difficult to get things...
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Profiles
Careers File: Do your sums before resorting to unnecessary redundancies
Startling job loss figures are not as bad as they first appear, argues Sian Harrington
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Profiles
Careers File: The first person you meet in a new environment will be a friend for life
When you go to a conference where you don't know anyone, do you just wander up to the first person you see or do you do your homework, have a good look at the delegate list and plan who you speak to - and indeed sit next to? ...
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Profiles
Careers File: Don't dismiss networking
Don't dismiss networking - some of that winner's magic could rub off on you, says Sue Mountstevens
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Profiles
Careers File: Christmas without Woolies is sad but it's best staff can take heart
News of Woolworths' demise is made more poignant by its timing, finds Sian Harrington
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Profiles
Careers File: Let's all work hard to see off recession by exploiting every possible opportunity
Guy Moreton says we should all do our bit to stave off a long-term slump
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Profiles
Careers File: Don't be wary of asking for help - the recipient is even more wary of saying 'no'
One interesting part of working with psychology students at Newcastle University is helping them overcome their fear of asking for help. As infants, the word 'no' is one of the first we learn to speak. Yet as we get older, it becomes...
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Profiles
Careers File: You can't make someone listen to you - try changing the way you listen to them
Sue Mountstevens answes the questions on your workplace dilemmas
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Profiles
A new blood line
Scottish & Newcastle boss Jeremy Blood talks to Robyn Lewis about life after the Heineken and Carlsberg takeover