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How can we offer the customer a great shopping trip when there is not enough staff? We are constantly told we are over staffed. If someone leaves we are not allowed to replace them. Then there is no overtime, but can you stay on at the end of your shift and you can take the time back. You do work over your time as a team leader, but it is expected of you because you are part of the management team. We are the ones that are in the middle between ga and manager. We get all the grief from both sides. What will be next?

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