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I worked at Tesco straight out of school, 16 years old, full time and desperate to do the best I could for the customer. In a year I started on checkouts, moved to produce, looked after Price Integrity and finished up in the Cafe. I could do it all and that made me proud and also made me pretty useful to the customer. This was 12 years ago. Now all I see is rising prices and empty shelves and a horrific amount of people doing a whole lot of nothing.

BACK TO BASICS PLEASE. FILL THE SHELVES AND MAKE THE STAFF WANT TO SELL HIGH VOLUME

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