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They need to look at every individual teamleader role in each store and the person doing that job.It's not black and white and it should never be.The company needs to revisit its values quote 'treat people how you want to be treated' if you don't whatever you are trying to do will never happen it will create other problems.
There's good and bad in every level at Tesco treating everyone as a piece of crap will damage everything and is.

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