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It’s a shame that Phill Clarke believes that loosing team leaders will help the company financially. Phill Clarke has drastically lowered the morale of hard working team leaders and managers, what ever happened to happy colleagues happy customers. This in turn is leading to poorer customer service for our customers at a time we can’t afford to loose anymore. Phill you have made a massive mistake with this trail, and even worse the Communication To store mangement and team leaders. Also doing a trail in a part of the country with generally quieter stores then London and other busy cities which you intended to roll to is an unbelievable error.