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I like your style Vince and you've hit the nail squarely on the head.

One omission though; those ghastly self-service tills. And to make sure you use them, JS don't have anyone on a real checkout. Oh no, I tell a lie, there's one open right down the other end of the store... it's the one with all of the trollys waiting because it's not really practical to put a whole trolly full through one of those things.

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