All Mystery shopper surveys articles
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Grocer 33
Asda provides ‘calm oasis’ for stormy Saturday shop
Asda Boldon Colliery’s seasonal displays were ‘mightily impressive’
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Grocer 33
Waitrose takes another Grocer 33 win as rivals score poorly
Its Meanwood store in Leeds was really the only strong performer this week
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Grocer 33
Bright, Christmassy Tesco store on top in low-scoring Grocer 33 week
Our shopper appreciated the festive aisle in this easy-to-navigate Tesco store
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Grocer 33
Waitrose Newport offers full basket and friendly, helpful team
Our shopper was able to pick up a full basket of all 33 items on our early Saturday morning visit
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Grocer 33
Waitrose staff go above and beyond at its Lincoln store
Waitrose’s store felt ‘calm and orderly’ despite restocking taking place
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Grocer 33
Waitrose stands out as other retailers register low scores
In a low-scoring week, Waitrose’s Locks Heath store in Southampton was a lone bright spot
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Grocer 33
Staff go above and beyond at winning Tesco in Swansea
The store picked up 83 points, and earned particular praise from our shopper for its attractive Halloween and Diwali displays
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Grocer 33
Waitrose King’s Cross is top in ‘pleasant, helpful’ shop
The store was the only one of the five we visited this week to claim full marks for shop floor service
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Grocer 33
Morrisons store stands out amid availability struggles
Our shopper enjoyed the eye-catching Halloween display at Morrisons
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Grocer 33
Sainsbury’s Leicester lives up to ‘superstore’ moniker
The store was well-stocked, with only an out-of-stock on the grapefruit preventing our shopper from taking home a full basket
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Grocer 33
‘Excellent’ staff at Tesco in Dundee wow our shopper
Our shopper said she would make the extra effort to return to the store
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Grocer 33
‘Impressive’ displays and staff help Sainsbury’s to win
Our mystery shopper enjoyed the “impressive” promotions throughout, which included seasonal Halloween lines
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Grocer 33
Tesco Newport provides ‘a great shop’ with full basket
The store scored an impressive 89 points, helped in no small measure by a full basket of all 33 items
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Grocer 33
Waitrose makes it four wins out of past five with Altrincham store
Availability appeared strong throughout the store with only a couple of noticeable gaps
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Grocer 33
‘Immaculate’ Sainsbury’s store impresses our shopper
Sainsbury’s Helston featured ‘interesting’ displays and friendly staff
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Grocer 33
‘Very good quality’ Waitrose takes third win on the trot
Waitrose has claimed a hat-trick of store of the week awards with another score in the mid-80s for the third week running
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Grocer 33
‘Knowledgeable’ manager at Waitrose Maidenhead leads by example
She seemed particularly knowledgeable and efficient, and also took time to welcome shoppers
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Grocer 33
Waitrose Newark store ticks all the boxes to deliver win
It was only an out-of-stock on the own-label oat drink that prevented our shopper bagging a full basket
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Grocer 33
Sainsbury’s Maidstone wins with neat, tidy store and smart staff
Our shopper praised Sainsbury’s Maidstone’s strong availability and intuitive layout
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Grocer 33
Tidy Morrisons secures its first win of the Grocer 33 year
Staff at Morrisons Manchester were ‘neatly presented and well groomed’