All Service & availability articles – Page 41
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News
Express delivery service Quiqup raises £20m to fund growth
The startup has begun operating a delivery service for Whole Foods Market, Burger King and Tesco in London
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News
Blakemore Wholesale launches on-the-go order app
The app, free for iOS and Android, offers a range of services including Click & Collect and Click & Deliver
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News
Amazon trademark applications indicate checkout-free plan for UK
The online retailer filed a trademark for the slogan ‘Every queue is a defect’ on 11 May
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News
71% of supermarket customers unhappy with shopper experience
Supermarkets came third behind independents and pharmacies in the YouGov survey
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Grocer 33
Sainsbury's Nine Elms wins with 'new and large' store
A convincing score of 92 put Sainsbury’s Nine Elms at the top this week
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News
Click & collect shopping problems decline, survey shows
But consumers are increasingly frustrated with home delivery, found research by JDA and Centiro…
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Grocer 33
Morrisons Crewe wins G33 service battle with huge score of 94
In the entrance lots of customers were looking at “impressive” summer displays – though the floor “needed sweeping”
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Comment and Opinion
Get mobile match fit in the machine learning age
You can’t just jump into the future – there has to be a solid bedrock and in the case of retail, that bedrock is mobile
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Waitrose Swaffham wins Grocer 33 thanks to 'willing' staff
Lots of unobtrusive shelf stacking meant 100% availability, and staff were “quick to respond”
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Grocer 33
Tesco Knockagoney Road wins on a busy Saturday
Staff “were very cheerful, helpful and knowledgeable about stock”
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Comment and Opinion
You must measure customers to manage them
What’s your top store? Which are your fastest growing categories? What’s the net profit on your in-store bakeries?
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Grocer 33
Sainsbury's Shrewsbury takes Grocer 33 win in Easter week
Our shopper noted an “impressively large” display of Easter eggs at the front of the store
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Comment and Opinion
How chatbots can give brands character
The news brands are already scaling back on their chatbots will be news to fmcg firms still at the ‘chat wot?’ stage
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News
Sainsbury's to roll out SmartShop app more widely
The in-store shopping app will go out to a “much bigger” audience over the course of 2017
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News
Waitrose launches supper club at new Haywards Heath store
The retailer will offer three-course meals for £35 in the store’s mezzanine-level café on eight dates
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News
Tesco to cut more night shifts and 24-hour opening at stores
Tesco is ploughing ahead with more changes to its service model at a further 69 stores, with 3,000 staff facing redundancy as a result
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News
European pizza delivery giant Telepizza to launch in the UK
The first outlet in Hounslow will be followed by nine company-owned restaurants and two franchise sites
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Grocer 33
Tesco takes second Grocer 33 win with Consett store
Our shopper said it looked “very modern and eco with its wood and mirrored glass” exterior
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News
Poundland has eye on the availability prize
Trading director Barry Williams said this week there was a “huge prize” for the discounter if it addressed availability