All Mystery shopper surveys articles – Page 6
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Grocer 33Near-perfect mystery shopping score for ‘clean and tidy’ Morrisons Livingston
First impressions were strong, thanks to a car park that was “very adequate for the store size”
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Grocer 33‘Friendly and welcoming’ Waitrose beats rivals to the win
Waitrose in Petersfield had excellent store standards and plenty of staff available
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NewsShortages of fruit & veg linger despite end to restrictions
The traditional big four has had lower than normal levels on core tomato, cucumber and pepper lines following significant shortages last month, analysis of Assosia data has revealed
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Grocer 33Winning Tesco store has the edge on service and availability
Tesco narrowly won with a score of 82, while Waitrose racked up 80 points
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Grocer 33Waitrose Formby weathers fruit & veg supply problems best
It scored 74 points thanks to excellent service and better availability than rivals
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Grocer 33Sainsbury’s best on service as other stores disappoint
Sainsbury’s in Hempstead Valley was ‘impressively tidy’ with ‘friendly, efficient’ staff
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Grocer 33Asda manages near-perfect score in Online 33
Our shopper was “very satisfied” with the speed of the online order, the quality, prices and shelf-life of the goods
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Grocer 33Waitrose’s store standards leave its rivals in the dust
Our shopper’s first impression was of a “lovely” Valentine’s display
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Grocer 33‘Tidiest’ Waitrose wins in week of low store standards
The branch scored 77 points thanks to its “nice atmosphere”
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Grocer 33Tesco wins with ‘appealing’ displays and helpful staff
Every staff member our shopper spoke to was ‘polite and helpful’, earning the store full marks on shop floor service
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Grocer 33Morrisons beats discounters to best in-store experience
Morrisons scored 75 points for its efficient and friendly store in Oxted
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Grocer 33Pleasant, careful staff help Waitrose Otley top the table
Our shopper was impressed by Waitrose’s meat, deli and bakery counters
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Grocer 33Sainsbury’s takes Grocer 33 win as Waitrose lands in last place
The Blackwood store in South Wales scored 80 points thanks to its standout service
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Grocer 33Smaller Sainsbury’s store impresses our mystery shopper
In a week of poor availability, Sainsbury’s Strathaven took the win with just two items out of stock, as well as excellent service and store standards
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Grocer 33Staff members are Tesco’s best asset in winning store
Our shopper said staff ‘gave their full attention with a smile’ in Tesco Montrose
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Grocer 33‘Thoughtful, diligent’ staff at Morrisons take the win
The store felt “very seasonal and well thought out”, and there was a “sense of calm” despite being busy
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NewsStrikes behind shortage of crackers ahead of Christmas
A swathe of cream crackers SKUs are listed as out of stock on supermarket websites following strike action at the Jacob’s factory in Aintree
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InterviewsWaitrose’s Charlotte Di Cello on Christmas and egg shortages
Waitrose is under the cosh with falling sales and a troublesome IT upgrade. But its commercial director is confident a focus on quality can see it through
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NewsFilippo Berio victim of £5k olive oil theft from distribution lorry
The business has asked for anyone who is offered its Organic Extra Virgin Olive Oil under suspicious circumstances to get in touch
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Grocer 33Waitrose store is ‘a pleasure’ with ‘helpful, polite’ team
Waitrose stormed to victory with its second win in a row this week