Store design

Sainsbury's till-free store can't offer outstanding service without staff

By and MD at Bouncepad2019-05-15T15:32:00

contactless card payment checkout

Source: Getty

The customer journey isn’t all about self-service speed – shoppers will always appreciate helpful staff on hand, says Solon Sasson, MD at Bouncepad

Already have an account? Sign in here

Want access to this article?

Register for LIMITED access

REGISTER FOR FREE

Get PREMIUM access for £1 a week

SUBSCRIBE NOW