All Store of the week articles – Page 11
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Grocer 33Morrisons Deans, Livingston: Grocer 33 store of the week
‘I’m seeing customers trading up a bit more since the rules came into force a couple of weeks ago’
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Grocer 33Waitrose Paddock Wood, Kent: Grocer 33 store of the week
‘Customers expect us to support the local community and the need to do that is greater than ever before’
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Grocer 33Sainsbury’s Farlington, Portsmouth: Grocer 33 store of the week
‘Covid-19 has helped us step up in e-commerce to take on the likes of Amazon and adapt quickly to cater to customers’ needs. You have to be agile’
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Grocer 33Tesco Kilmarnock, East Ayrshire: Grocer 33 store of the week
‘There’s not been a fantastic amount of difference in shopping patterns since the tiering system came in’
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Grocer 33Waitrose Monmouth: Grocer 33 store of the week
‘Good customer service is about showing shoppers the store in the best way possible, almost like you’re having guests visiting your house’
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Grocer 33Waitrose Penn Road, Beaconsfield: Grocer 33 store of the week
‘Cleanliness and safety are our number one priorities right now’
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Grocer 33Morrisons Longrock, Penzance: Grocer 33 store of the week
“Standards have become one of the most important elements of the store. Customers want to see what we’re doing with hygiene and tidiness”
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Grocer 33Waitrose Cheadle Hulme: Grocer 33 store of the week
‘Customers have been very receptive to the protocols and often tell us they feel safe in the branch’
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Grocer 33Tesco Brockworth, Gloucester: Grocer 33 store of the week
“Tesco has invested in a Clubcard champion stationed within larger branches to answer customer queries about how Clubcard works”
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Grocer 33Sainsbury’s Matlock, Derby: Grocer 33 store of the week
‘Drive-thru click & collect has become part of some customers’ routine, and it was especially useful for our most vulnerable customers’
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Grocer 33Asda Bromborough, Wirral: Grocer 33 store of the week
‘We’ve been focusing on our standards more than ever over the past few weeks’
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Grocer 33Sainsbury’s Tritton Road, Lincoln: Grocer 33 store of the week
‘If we started to get long queues outside again, we’d make little changes to make the experience as easy as possible, such as offering umbrellas and rain gear’
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Grocer 33Asda Westmead, Farnborough: Grocer 33 store of the week
‘It’s good to see the ads back. The pocket tap is just so synonymous with Asda – if you tap your pocket people know you’re referring to us’
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Grocer 33Waitrose Bagshot, Surrey: Grocer 33 store of the week
‘It’s about rewarding staff for their hard work and empowering them to do the right thing for customers’
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Grocer 33Morrisons Stewartfield, East Kilbride: Grocer 33 store of the week
“I moved from being manager at Morrisons in Gallowgate, Glasgow about 12 weeks ago”
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Grocer 33Waitrose Altrincham, Cheshire: Grocer 33 store of the week
‘Barbecue products are selling so well it’s hard to keep them on the shelves’
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Grocer 33Morrisons Gyles, Edinburgh: Grocer 33 store of the week
‘The team have reacted really well to all the changes that have come into play in retail’
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Grocer 33Sainsbury’s Christchurch: Grocer 33 store of the week
‘We really try to create a positive and helpful environment and it’s great to know that’s reflected in the customer experience’
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Grocer 33Waitrose Wootton: store of the week
‘Layout is hugely important. Customers aren’t spending as much time browsing, and we need to make sure products are easy to find’
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Grocer 33Waitrose Tonbridge: Grocer 33 store of the week
‘Customers have been stocking up ahead of face coverings becoming compulsory on Friday’