All Mystery shopper surveys articles
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Grocer 33
‘Immaculate’ Sainsbury’s store impresses our shopper
Sainsbury’s Helston featured ‘interesting’ displays and friendly staff
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Grocer 33
‘Very good quality’ Waitrose takes third win on the trot
Waitrose has claimed a hat-trick of store of the week awards with another score in the mid-80s for the third week running
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Grocer 33
‘Knowledgeable’ manager at Waitrose Maidenhead leads by example
She seemed particularly knowledgeable and efficient, and also took time to welcome shoppers
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Grocer 33
Waitrose Newark store ticks all the boxes to deliver win
It was only an out-of-stock on the own-label oat drink that prevented our shopper bagging a full basket
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Grocer 33
Sainsbury’s Maidstone wins with neat, tidy store and smart staff
Our shopper praised Sainsbury’s Maidstone’s strong availability and intuitive layout
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Grocer 33
Tidy Morrisons secures its first win of the Grocer 33 year
Staff at Morrisons Manchester were ‘neatly presented and well groomed’
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Grocer 33
‘Wow factor’ impresses our shopper at Tesco in Chorley
Tesco managed a rare double this week, providing a full basket to both our in-store and online mystery shoppers
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Grocer 33
Morrisons delivery driver seals Online 33 win
There was precious little to chose between five of our seven online Grocer 33 orders this week
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Grocer 33
Lidl Twickenham bags discounter’s first ever store of the week prize
The store claimed a strong 81 points, with excellent shop floor service and store standards allied to strong availability
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Grocer 33
Stellar staff and attractive displays at Waitrose Portswood store
Waitrose has followed up its Grocer Gold Award for service with a second consecutive weekly win in our mystery shop competition
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Grocer 33
Great staff and ‘tempting’ displays at Waitrose
Our shopper was impressed by the store’s ‘very tempting seasonal displays’
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Events & Awards
Grocer Gold Awards 2024: Tesco eases to victory in The Grocer 33 Award for Availability
The UK’s biggest grocer was miles ahead of its rivals in terms of providing our mystery shoppers with full baskets this year
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Events & Awards
Grocer Gold Awards 2024: Waitrose takes The Grocer 33 Award for Service
The upmarket retailer picked up 16 Grocer 33 store of the week awards - down from the 20 it scored last year
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Grocer 33
Plain sailing for our mystery shopper at winning Morrisons store
Availability was strong on this busy Saturday morning
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Grocer 33
Busy Morrisons St Andrews impresses under pressure
Staff were doing their best to keep shelves topped up and managed to do so without causing obstruction
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Grocer 33
Waitrose Saltash impresses our shopper with ‘friendly and efficient’ team
The store picked up an impressive 84 points with particularly high marks on availability
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Grocer 33
Impressive staff secure win for ‘immaculate’ Morrisons
Our shopper was particularly impressed by the attractive counters, including the fishmonger and salad bar
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Grocer 33
‘Spacious’ Sainsbury’s puts end to Tesco winning streak
Our Sainsbury’s shopper appreciated the store’s spacious, clean aisles
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Grocer 33
Tesco Solihull offers rare full basket on busy Sunday
The UK’s biggest grocer picked up its fourth store of the week crown in the past seven attempts
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Grocer 33
Morrisons wins by narrow margin in low-scoring week
Our shopper at Morrisons in Chester praised the well-stocked fruit & veg