All Supermarkets articles – Page 182
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Comment and OpinionHow can Tesco maintain the customer experience with 4,500 job cuts?
Tesco claims the move will help it ‘serve customers better’ – but it will leave fewer staff to shoulder the same workload
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NewsBRC-KPMG lament retail malaise
Like-for-like sales of food fell 1% in the three months to July, according to the latest data from the British Retail Consortium and KPMG.
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Comment and OpinionAttention economy: online grocery sites must become less exploitative
. Ethical questions are being raised about addictive digital behaviour and its impact on the individual In the so-called ‘attention economy’, every digital experience we have – whether on social media, news platforms or retailer sites – encourages us to spend more time, spend more money or ...
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NewsSainsbury’s and Morrisons among mults using stability to negotiate cheaper rents
Lower rents have been negotiated during periods of instability for other retail sub-sectors
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NewsNew multi-temperature B&M warehouse to supply stores from September
A decision on rolling out fresh and frozen in B&M stores is to be taken once facility is operational
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NewsWaitrose to expand Unpacked packaging-free trial to more stores
Waitrose said more than 7,000 customers had provided feedback on the trial to date
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NewsAmazon to ID all customers buying age-restricted products
The move follows scrutiny in May this year from the BBC’s Watchdog programme
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NewsOcado to create new customer contact centre to support M&S deal
Recruiting for a range of roles will begin this year in a scaling-up of customer service capacity ahead of September 2020
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NewsAmazon will soon be ‘unstoppable force’ in grocery
Revenue rose 20% to $63.4bn for the second quarter following the expansion of one-day Prime delivery in the US
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NewsSupermarkets are helping fuel the obesity epidemic, says report
One in five shoppers said supermarkets caused them to go “off track” when dieting according to a report by the Royal Society for Public Health and Slimming World
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NewsIceland ditches plastic carrier bags in single-store trial
Paper bags will also be trialled alongside plastic versions in 40 stores
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NewsTesco to remove plastic bags from all online grocery deliveries
Tesco’s step comes two weeks after a similar announcement from Asda
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NewsCo-op to expand Pay in Aisle checkout-free technology
The Pay in Aisle app has also been updated to make it easier for shoppers
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Comment and OpinionM&S’s Stuart Machin: Little Shop toys are fun, sustainable and part of a plan
Customers are encouraged to ‘play, give, recycle’ to ensure no M&S Little Shop collectables go to waste, says food MD Stuart Machin
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NewsCity snapshot: Grocery sales fall for the first time in three years
Grocery sales have fallen back for the first time in three years as last year’s record early summer temperatures hit year-on-year comparisons. Plus, first half profits plunge at McColl’s, Fever-Tree first half sales rise 13% and all the rest of the latest news from the City.
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NewsSainsbury’s launches Deliveroo pizza service from five stores
Customers in Birmingham, Brighton, Cambridge and London can order cooked pizzas and snacks using Deliveroo’s website or app
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Analysis and FeaturesThe world food specialists bringing global flavours to Britain
A growing number of specialist world supermarkets are making the most of demand from well-travelled Brits for more authentic tastes
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Analysis and FeaturesWhy won’t all the supermarkets sign up to poultry welfare pledge?
The ‘Better Chicken Commitment’ underlines six requirements
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NewsWaitrose to close seven stores with 677 jobs affected
It’s the third round of store closures announced by the retailer since June last year
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Comment and OpinionThere is no such thing as a ‘Tesco shopper’ or 'Ocado shopper'
Or an Ocado or M&S shopper, for that matter, says Kantar’s Fraser McKevitt. Brands and retailers must look beyond their existing shopper base to thrive