All Training and development articles
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News
Co-op reveals findings of its first social mobility study
The retailer found seven in 10 people from a lower socioeconomic background had missed out on job or education oppoortunities
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News
Post Office confirms plan to double postmaster pay puts jobs at risk
The Post Office has set out plans to double the average annual income of each branch by 2030, in a new transformation plan which puts as many as 115 branches at risk
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News
Violence means almost 40% of retail workers want to quit jobs
Nearly half (48%) said they did not get enough support from their employer to deal with the current levels of violence, threats and abuse
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News
FWD to offer extra funding in revamped bursary
The FWD’s Fellowship Fund has been renamed and given extra funding
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Analysis & Features
How can fmcg address its green skills and knowledge gap?
Chief sustainability officer roles have multiplied in recent years. But as scrutiny grows over green claims and principles, a huge knowledge gap is emerging across the wider team
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News
Danone and Microsoft unveil major AI partnership
The multiyear collaboration with the tech giant includes the creation of a Danone Microsoft AI Academy, tasked with improving staff AI literacy
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News
AF Blakemore to give indies access to new learning platform to train up staff
The Spar wholesaler launched the service across its company-owned estate earlier this year, and will be enabling access for its network of 800-plus independent retailers from September
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News
Morrisons launches farmer skills project in bid to cut carbon
The retailer has partnered with professional body The Institute for Agriculture & Horticulture on the project
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Comment & Opinion
Mum’s the word: a simpler way to improve customer service
No online advice will ever surpass the training I witnessed many years ago
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News
Deliveroo launches LGBTQ+ chef training kitchen
The delivery giant has committed up to £15,000 to The Open Kitchen Fund, which will sponsor up to five chefs to complete training courses
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News
Sysco GB advocates for apprenticeship levy education reform
Wider changes to the apprenticeship levy are being advocated for by the FWD
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News
Future Food Movement teams up with youth activist group for climate and health commitments
They have launched a new Food Systems Accelerator, which will aim to persuade big business to improve commitments on child health and environment
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Analysis & Features
How George & Joseph became a destination for cheese lovers
What is it about this Leeds shop that makes customers willing to queue for an hour?
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News
Leaf launches new scholarship in remembrance of founder Caroline Drummond
Drummond was described as an “inspirational thinker, innovator, collaborater and communicator” by Philip Wynn, Leaf chair
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News
Waitrose looks to deter shoplifters with in-store ‘love bombing’
The supermarket is training staff to be “extra attentive, causing thieves to think twice”, including by asking if help is needed at self-checkouts
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News
Arla’s UK farmers feel staffing pressures
The dairy co-op has outlined a four-point plan for government to help ‘urgently’ address farm labour shortages
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Analysis & Features
How the Apprenticeship Levy became a £3bn swindle
David Cameron’s pet project was meant to boost opportunities for apprentices, but companies say most of the money is disappearing into the Treasury’s pockets. What’s going on?
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Webinars
WATCH: Recruitment and retention: expert advice for grocery retailers
Catch up on our webinar where industry experts discuss why recruiting and retaining talent within UK grocery has become more critical as it battles a perfect storm of factors fuelling a major labour shortage in many retail roles. Learn how grocers can overcome the challenges and build a robust, resilient workforce?
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Promotional Features
How smart data is helping blue cheese go green
With changes to the economy and environment, how can the production of cheese become cleaner? Find out how to develop tailored plans for lowering emissions.
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News
Tesco boss Ken Murphy urges reform to Apprenticeship Levy
In total, more than £600m of unused levy funds were returned to the Treasury this year alone