Waitrose news and analysis – Page 109
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NewsSelf-proclaimed 'champion' Waitrose accused of upping pressure on suppliers
Waitrose is increasing pressure on its suppliers, demanding deep discounts and promotions despite promising to be their "champion" just three months ago.
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NewsGrocer 33: Spot-on staff win the week for Waitrose
A full trolley, no queues and “excellent” staff helped Waitrose in Lewes net our top store award, in a week where availability and customer service was a mixed bag
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Waitrose axes DVDs to make space for more home cooking
Waitrose is to ditch its DVDs and CDs in favour of increasing its selection of home cooking products.Waitrose’s home entertainment sales have struggled in the six years since it began selling them because “it can’t compete on price” with...
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Cheaper cuts boosted by Jamie's TV crusade
Retailers have reported sharp spikes in sales of cheaper cuts of British pork on the back of Jamie Oliver’s latest crusade and the deepening recession. Waitrose said total pork sales rose 20% last weekend. Sales of pork belly joints were up...
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Waitrose and discounters top customer service poll
Waitrose has been named top for customer service in a Which? poll.
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Co-op secures sale of 90 Somerfield stores
Waitrose and Tesco are among a host of retailers that have snapped up stores from the Co-operative Group following its £1.57bn acquisition of Somerfield.
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NewsGrocer 33: Waitrose gets off to strong start in 2009
Waitrose’s Bath branch has kicked off the new year with a promising start. The immaculate store provided full availability and the checkout assistant was described as “friendly, cheerful and helpful” after she made polite conversation with our shopper, efficiently scanned her items and offered to pack her bags
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Promotions the key for Price as Waitrose braced for tough start to ‘09
Waitrose managing director Mark Price has pledged to step up the supermarket’s promotional activity in the opening months of 2009 in response to the continuing economic slump.
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NewsGrocer 33: Waitrose turns up the goodwill
At this time of goodwill to all men, it seems only fitting that this year's final top store award has been won primarily for great service.
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Waitrose opts for targeted cuts over VAT price move
Waitrose has not passed on last month’s VAT cut to customers but said it has instead invested the savings in price cuts across a smaller number of items.
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Editor's Comment: If quality was the real battleground, Aldi would have rebranded as Trader Joe
The rise of the discounters this year has been nothing short of extraordinary. At 3.1% Aldi's market share is now close to that of Waitrose (3.6%). To some extent, the discounters have been filling up the space left by Kwik Save's demise,...
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NewsGrocer 33: All smiles at a new type of Waitrose
It was a poor week for availability for most retailers but Waitrose in Brackley – one of its first Market Town formats – boasted no out-of-stock items and, with the helpful staff “all smiles”, was this week’s winner
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Waitrose is on trend with faggots
Further evidence of the resurgence of classic British dishes has come this week with the news that Waitrose has launched a new faggot ready meal. The meatballs are being sold as part of a new range of traditional foods that includes Haddock...
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Gissing: why Waitrose and Ocado are not competitors
The John Lewis Partnership has moved its stake in Ocado to the pension fund. Should the online delivery company be delighted or nervous, asks Chloe Smith
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Union probes double shifts at Waitrose
Waitrose has been asked to attend a formal meeting with shopworkers' union Usdaw after migrant workers were found to be doing double shifts in its warehouses, sleeping in cars in between.The retailer has launched an investigation after Usdaw...
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Waitrose embroiled in Israeli produce controversy
Waitrose has been embroiled in an international row over the sale of produce grown in territories occupied by Israel on the West Bank.
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NewsGrocer 33: Waitrose wins hearts in Herts
Three stores boasted a full basket again this week, but Waitrose in Bishop's Stortford was the only one to offer the full package of great availability, great service and great store
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Waitrose tells branded suppliers: 'We believe'
As rival supermarkets plug own-label and tertiary brands, Waitrose has promised to be the champion of branded suppliers.
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NewsGissing: Waitrose and Ocado are not rivals
Ocado has dismissed suggestions it will go head-to-head when Waitrose rolls out its home-delivery service in the fourth quarter of the year, insisting the two retailers – which both sell Waitrose-brand groceries – will complement each other.
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Booths defies crunch with profit rising 73%
Upmarket northern supermarket chain Booths has defied the economic gloom by notching up a 3.8% increase in full-year like-for-like sales – ahead of its much larger rivals Marks & Spencer and Waitrose. Pre-tax profit jumped 73% to £6.9m on sales up...