Waitrose news and analysis – Page 11
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NewsWaitrose customer service workers no longer at redundancy risk
As many as 200 roles were at risk at key outsourcer Foundever, which handles customer service calls for Waitrose
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NewsUK grocers lead the way in WWF’s sustainable palm oil ranking
Sainsbury’s and M&S jumped to the top spots alongside Waitrose and Co-op
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NewsSupermarket booze prices continue to climb despite duty freeze
Some branded lines have seen price hikes of more than 40%
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Comment & OpinionTarry’s work at Tesco shows the power of supplier collaboration
Under Jason Tarry, supplier dialogue with Tesco buyers became more strategic – investment followed and honourable commitments replaced settlement wrangling, says David Sables, CEO of Sentinel Management Consultants
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NewsWaitrose recalls olives over possible glass risk
The olives are unsafe to eat and should be returned for a refund
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NewsWaitrose launches new AI-inspired summer range
Leaning into what Waitrose said was a growing trend for American-style meals, the new lineup features a heavy offering of US-inspired dishes
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NewsRevealed: supermarket progress on gender pay equality – and who’s gone backwards
Tesco, Asda, Aldi, Lidl, Co-op, John Lewis, Iceland and Ocado all reduced the mean hourly pay gap in 2023/24
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NewsWaitrose partners with Tony’s Chocolonely to improve transparency in cocoa supply chain
Waitrose has committed to the five principles used by Tony’s Chocolonely to source cocoa beans
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Comment & OpinionJason Tarry and the impossible job at John Lewis Partnership
Tarry will bring superb business acumen, huge experience of food and GM, as well as impeccable people skills
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NewsJason Tarry to succeed Sharon White as JLP chairman
Tarry’s appointment will see White’s term as chairman come to an early end
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Grocer 33Waitrose surprise runner-up after Asda in April price comparison
Official figures out this week from the British Retail Consortium/NIQ showed food price inflation almost halved in March
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NewsThis launches plant-based chicken shawarma
The new product is primarily made of soya and fava bean protein, with a blend of spices
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NewsWaitrose targets ‘healthier’ lines in latest expansion of price cut campaign
For the first time, Waitrose has focused price cuts on ‘healthier’ products including organic veg and proteins
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NewsCity snapshot: Supermarket basket size grows as inflation slows
Shoppers have been encouraged to put more in their baskets as inflation eased back to more manageable levels, according to the latest market data released this morning. Plus, full-year results from Hilton Food Group with a turnaround in seafood helping boost profits
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Grocer 33Waitrose offers top service for our Easter mystery shop
The Solihull store notched up 80 marks as it came out top for availability and joint top for shop floor service.
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Grocer 33Waitrose Solihull: Grocer 33 store of the week
’Generally, our customers love food, they have the passion for quality and are interested in provenance’
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NewsTesco and M&S catch heat for failing to disclose cocoa supply chains data
The annual Chocolate Scoreboard ranks cocoa buyers on issues such as child labour, deforestation and supply chain transparency
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NewsWaitrose shoppers to be fitted with eye-tracking glasses in loose fruit & veg study
Waitrose is working with climate action NGO Wrap on the study, which said it hoped the findings would encourage more shoppers to choose unpackaged fresh produce
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NewsPimentae seals supermarket debut with Waitrose listing
The 14.5% abv trio would ‘elevate any occasion’, according to Pimentae
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NewsWaitrose to shutter Enfield fulfilment centre with the loss of more than 500 roles
The changes are among the first to be announced as part of a wider plan to cut what could be thousands of roles from JLP’s operations