Waitrose news and analysis – Page 32
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Range Preview
Burrata profiteroles and parmesan panettone: the Waitrose Christmas range 2022
Waitrose isn’t going to let the weight of the cost of living crisis crush a plentiful, opulent Christmas. Here’s our pick of what it will have in store this year
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News
Waitrose rolls out HFSS signage to advise shoppers
The new signs advise shoppers to reach out to store colleagues for help if they’re having difficulty locating their “favourite” products
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News
John West recalls sardines duo as precautionary measure
Two of the fish brand’s sardine products have been recalled due to a possible microbiological contamination risk
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News
Waitrose customer director Martin George to step down
“I’ve decided that the time is right, both personally and professionally, for me to step down,” George told fellow staff
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Grocer 33
Low scores all round for pre-heatwave stock availability in Friday mystery shop
This was a tough week across the board for the stores we visited
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News
Waitrose to supply food range to Dobbies Garden Centres
Dobbies customers will be able to buy products from the grocer’s Essential Waitrose range as well as its premium ranges Waitrose No.1 and Waitrose Duchy Organic
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Grocer 33
Waitrose Egham: Grocer 33 store of the week
“I’ve been at Waitrose for around 10 years and over that time I have held various positions in different branches across the south east”
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Grocer 33
Waitrose Egham tops rivals with ‘impeccable service’
Waitrose saw off close rivals Sainsbury’s and Iceland this week with impressive customer service
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Grocer 33
Waitrose Gerrards Cross: Grocer 33 store of the week
‘If you’ve got happy Partners and a good-looking shop with great availability, you’re going to have happy customers’
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Grocer 33
Waitrose takes the lead with solid availability and hardworking staff
Despite Waitrose Gerrards Cross being a small branch, it earned the best availability score this week
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News
John Lewis Partnership launches chef academy to tackle hospitality staff shortages
The company added there was potential to increase the number of vacancies in the future
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Comment & Opinion
Mandatory animal welfare labelling is a win for British farmers and consumers
My hope is that government continues to find ways to champion British farming at the heart of our food system, says James Bailey, executive director at Waitrose
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News
Mindful Chef launches dietician consultancy service for subscribers
The service will help customers “achieve their health goals” via private, one-to-one online consultations
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Grocer 33
Customer service and store standards slump at supermarkets as supply chain crisis hits home
There was no change in the winners of the 2022 Grocer 33 awards for price, service and availability, but our annual review reflects significant disruption
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News
Grocer Gold Awards 2022: own-label range of the year
Waitrose has brought in new shoppers with its Levantine range, which also includes non-food products
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News
Grocer Gold Awards 2022: sustainability initiative of the year - retailer
John Lewis Partnership repurposed wool from Waitrose farmers that was destined for the fire
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News
Grocer Gold Awards 2022: Grocer 33 – service award
Waitrose prevails on service despite supply woes
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Grocer 33
Waitrose Saltash, Cornwall: Grocer 33 store of the week
‘We’re very much a tourist destination shop, particularly at this time of year as people are coming down to Cornwall’
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Grocer 33
Waitrose takes the lead with final Jubilee efforts, Asda flops
Waitrose in Saltash, Cornwall had an ‘enticing’ display of offers celebrating the Jubilee
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Comment & Opinion
Dish: Hartnett and Grimshaw’s Waitrose podcast lacks class
Dubious audio, uninspiring recipes and unnecessary distractions don’t make for a winning podcast