All Grocer 33 articles – Page 56
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Grocer 33Tesco takes Grocer 33 mystery shop win but Lidl impresses
The common impression is that Lidl’s no frills offer means it doesn’t do customer service…
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Grocer 33Store of the week: Waitrose Crowborough
We train people up well, but we follow a culture of leading by example too…
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Grocer 33Waitrose impresses all round in G33 service and availability
Waitrose Crowborough secured the win this week thanks to having plenty of staff available…
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Grocer 33Store of the Week: Tesco Extra Slough
“We encourage employees to be confident around customers and also be themselves”…
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Grocer 33Tesco Extra in Slough tops G33 service & availability ranks
Tesco got its service spot on in this “vast, clean and impressive” Extra in Slough…
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Grocer 33Store of the Week: Asda Pudsey, Leeds
Although our 12 department managers have now been reduced to six section managers, the morale among staff has remained hig…
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Grocer 33Asda Pudsey G33 mystery shop win down to great availability
Asda Pudsey in Leeds had just one out-of-stock and one not-stocked product…
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Grocer 33Sainsbury's Woolton
The discounters are growing fast and it seems nearly every new development in the north is for an Aldi store…
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Grocer 33Waitrose Brighton
We wanted to create a brighter environment and have done that with lighter tilling and clever use of lighting…
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Grocer 33New Grocer 33 store of the week methodology announced
The Grocer is unveiling a new and improved methodology for The Grocer 33 store of the week…
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Analysis & FeaturesMike Snowdon: Grocer Gold Store Manager of the Year
Mike Snowdon is the first Waitrose boss to win the Store Manager of the Year competition at The Grocer Golds…
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Grocer 33Asda Great Yarmouth
We didn’t have Black Friday here and I have the team to thank for that…
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Grocer 33Sainsbury's Melksham
One of our values is to deliver great service and so for us it’s business as usual…
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Grocer 33Morrisons.com MD Simon Thompson on first Online Grocer 33 win
Morrisons.com MD Simon Thompson on winning our quarterly Online Grocer 33 and progress to date with the new website…
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Grocer 33Morrisons impresses online in second appearance
Its first outing in our quarterly online 33, earlier this year, was a bit of a disaster: Morrisons came last. This time round it’s come top
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Grocer 33Morrisons Bathgate
I’m thrilled it was such a great shopping experience as we had a really tricky start to the day…
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Grocer 33Tesco Consett
We’re delighted. It’s great to have got this award for Consett and for Tesco.
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Grocer 33Sainsbury's Burpham
Your mystery shopper visited at one of our busiest times, and the weather was really good, so it made the win sweeter…
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Grocer 33Sainsbury's Burnley
I’m delighted. This is my second win – and it’s also my 25th anniversary at Sainsbury’s this year…