All Mystery shopper surveys articles – Page 4
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Grocer 33Asda takes top service spot for the first time since May
Staff members impressed our shopper with their helpfulness
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Grocer 33Sainsbury’s takes win with superb standards & service
Store standards and service were particularly strong in this branch
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Grocer 33Tesco Gloucester offers best service thanks to full basket
Our shopper was able to get everything she wanted – resulting in the only full basket this week
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Grocer 33Waitrose is top dog for delivery in Online 33 mystery shop
As supermarkets excel in online shop, specialist Amazon struggled
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Grocer 33Waitrose Bagshot takes win in week of poor availability
Waitrose impressed on standards and service, but poor availability across the board was the main finding from this green mystery shop
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Grocer 33Waitrose store boasts great staff and calm atmosphere
Waitrose in Hexham impressed with friendly, helpful staff
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Grocer 33Staff and standards strong at winning Waitrose store
Our shopper found all staff members were ‘well presented, helpful and polite’
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Grocer 33Premium feel at Waitrose’s ‘exceptional’ Sheffield store
Our shopper praised the “exceptional” standards in store as well as the noticeably premium feel
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Grocer 33Happy and helpful staff help Morrisons Tynemouth take store of the week
The Tynemouth store scored 88 points overall, thanks to excellent service both on the shop floor and at the checkout
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Grocer 33Waitrose best supermarket in Brighton mystery shop
Just eight points separated Waitrose from last-placed Asda
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Grocer 33Tesco Lincoln on top in battle of the eco-friendly supermarkets
Tesco’s fridges in the store use CO2, which has a lower environmental impact than traditional refrigerants
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Grocer 33‘Bright and airy’ Morrisons impresses mystery shopper
Morrisons Birtley was well laid out, and checkout service was ‘excellent’
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Grocer 33Morrisons Eccles staff show ‘purpose’ as rivals struggle
Morrisons took the win – its first since late May – with a score 16 points ahead of its nearest challenger
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Grocer 33Waitrose ends Sainsbury’s Grocer 33 winning streak
Waitrose York was ‘beautifully presented’: light, modern and clean
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Grocer 33Sainsbury’s winning streak is extended to fourth week
Solihull store win means it’s four on the trot for Sainsbury’s in our mystery shopping competition
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NewsSainsbury’s Grocer 33 scores reveal dramatic improvement in service
For the fourth week in a row, Sainsbury’s has claimed the top spot, making it the only winner so far in the Grocer 33 year
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NewsAllwyn to scrap monthly lease fees for some retailers under National Lottery licence
Allwyn also intends to maintain commission levels for draw-based games, scratchcards and prize payments
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Grocer 33Sainsbury’s on a winning streak with excellent staff
Sainsbury’s marked its third consecutive win with its Bodmin store
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NewsOcado ‘gaining customers from the discounters’
The online supermarket this week posted a 10.6% increase in active customers
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Grocer 33Excellent staff seal the win for Sainsbury’s in Dundee
Sainsbury’s was also ‘extremely clean’ and spacious with helpful signage