Asda is to meet with Trading Standards officers next week following a complaint about its range of disability products.
An anonymous letter sent to 12 regional offices of the consumer watchdog alleges some of the products in the retailer's Mobilease range are not suitable for everyday use, and claims the foldaway wheelchair is not fire-resistant. The range of products, which includes a walking stick, toilet seat and wheelchair, was introduced to Asda in April.
An Asda spokeswoman told The Grocer the retailer would meet with Trading Standards officials and Glopac, supplier of the Mobilease brand, on Monday to discuss the claims, although it was "confident" the products were being correctly sold.
West Yorkshire Trading Standards said it had received no other complaints about the range.
When the range was launched in April, Dermot McLaughlin, Glopac's product development director, said the aim was to take the embarrassment out of buying disability products.
"The mobility and living aids industry has been stuck in the dark ages," he said. "The products that are created to make life easier have been cursed by a strange irony they are difficult to access."
An anonymous letter sent to 12 regional offices of the consumer watchdog alleges some of the products in the retailer's Mobilease range are not suitable for everyday use, and claims the foldaway wheelchair is not fire-resistant. The range of products, which includes a walking stick, toilet seat and wheelchair, was introduced to Asda in April.
An Asda spokeswoman told The Grocer the retailer would meet with Trading Standards officials and Glopac, supplier of the Mobilease brand, on Monday to discuss the claims, although it was "confident" the products were being correctly sold.
West Yorkshire Trading Standards said it had received no other complaints about the range.
When the range was launched in April, Dermot McLaughlin, Glopac's product development director, said the aim was to take the embarrassment out of buying disability products.
"The mobility and living aids industry has been stuck in the dark ages," he said. "The products that are created to make life easier have been cursed by a strange irony they are difficult to access."
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