Asda Stanley Grove, Manchester
0 Own label long grain rice was not being sold at this store due to the GM rice scare, though it did provide all other items on our list. The store also performed admirably in terms of customer service. Staff were friendly and our shopper had his bags packed at the till.
We visited on 10 November 2006 at 13.40. Our shop lasted 61 minutes. Time spent at the checkout was 4 minutes.
morrisonS Coppice Side, Derbyshire
1 A problem with suppliers meant Kleenex For Men tissues were out of stock at this Morrisons store. It performed well on all other accounts, being clean and well laid out. However, our shopper was not offered help packing her goods.
We visited on 10 November 2006 at 17.42. Our shop lasted 45 minutes. Time spent at the checkout was 7 minutes.
sainsbury's Washington, Tyne and Wear
0 This week's top store provided a full basket of items and high levels of customer service. The store was tidy, well merchandised and filled to its rafters with friendly and polite staff. Our shopper spent no time queuing at the checkout and had his bags packed.
We visited on 10 November 2006 at 08.35 Our shop lasted 70 minutes. Time spent at the checkout was 3 minutes.
somerfield Bank Street, Wiltshire
5 Availability was poor at this Somerfied. It was out of stock of Cathedral City Mature Cheddar, Tetley tea bags, fresh penne pasta, Wall's sausages, and own label crossaints. Our shopper said many items she picked up were also the last on the shelf.
We visited on 10 November 2006 at 13.35. Our shop lasted 46 minutes. Time spent at the checkout was 3 minutes.
tesco Bradley Stoke, Bristol
1 Our shopper collected 32 items at Tesco's Bradley Stoke store. It was also out of stock of own label long grain rice. Our shopper said the store has recently had a mini makeover, improving its signage and layout. Staff were helpful and polite.
We visited on 10 November 2006 at 12.10. Our shop lasted 64 minutes. Time spent at the checkout was 6 minutes.
waitrose Kingston, Surrey
0 This store does not stock Wall's thick pork sausages. However, it provided all other items in a clean, attractive shopping environment. Staff were polite and our shopper had his goods packed for him.
We visited on 10 November 2006 at 11:00. Our shop lasted 30 minutes. Time spent at the checkout was 3 minutes.
0 Own label long grain rice was not being sold at this store due to the GM rice scare, though it did provide all other items on our list. The store also performed admirably in terms of customer service. Staff were friendly and our shopper had his bags packed at the till.
We visited on 10 November 2006 at 13.40. Our shop lasted 61 minutes. Time spent at the checkout was 4 minutes.
morrisonS Coppice Side, Derbyshire
1 A problem with suppliers meant Kleenex For Men tissues were out of stock at this Morrisons store. It performed well on all other accounts, being clean and well laid out. However, our shopper was not offered help packing her goods.
We visited on 10 November 2006 at 17.42. Our shop lasted 45 minutes. Time spent at the checkout was 7 minutes.
sainsbury's Washington, Tyne and Wear
0 This week's top store provided a full basket of items and high levels of customer service. The store was tidy, well merchandised and filled to its rafters with friendly and polite staff. Our shopper spent no time queuing at the checkout and had his bags packed.
We visited on 10 November 2006 at 08.35 Our shop lasted 70 minutes. Time spent at the checkout was 3 minutes.
somerfield Bank Street, Wiltshire
5 Availability was poor at this Somerfied. It was out of stock of Cathedral City Mature Cheddar, Tetley tea bags, fresh penne pasta, Wall's sausages, and own label crossaints. Our shopper said many items she picked up were also the last on the shelf.
We visited on 10 November 2006 at 13.35. Our shop lasted 46 minutes. Time spent at the checkout was 3 minutes.
tesco Bradley Stoke, Bristol
1 Our shopper collected 32 items at Tesco's Bradley Stoke store. It was also out of stock of own label long grain rice. Our shopper said the store has recently had a mini makeover, improving its signage and layout. Staff were helpful and polite.
We visited on 10 November 2006 at 12.10. Our shop lasted 64 minutes. Time spent at the checkout was 6 minutes.
waitrose Kingston, Surrey
0 This store does not stock Wall's thick pork sausages. However, it provided all other items in a clean, attractive shopping environment. Staff were polite and our shopper had his goods packed for him.
We visited on 10 November 2006 at 11:00. Our shop lasted 30 minutes. Time spent at the checkout was 3 minutes.
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