Co-op has teamed up with tech company Quadient to boost its parcel locker services for shoppers.
The convenience retailer is kicking off a rollout with 30 lockers across its estate, starting at its stores in Bedford, Bradford, Guildford, Keighley, Liverpool, Stockport, Swinton and Telford this month.
It will allow consumers to pick up parcels which have been delivered by major carriers including Royal Mail, DPD, Evri and UPS. The lockers can also be used for drop-off service KeyNest.
Co-op said the move was catering to a growing demand for safe and secure parcel lockers, which was ensuring its stores were convenient destinations for “not only groceries, but a range of services that meet the needs of local communities”.
“We are delighted to partner with Quadient. Safe, secure and convenient parcel lockers are one of the ways in which we make things easier and deliver enhanced convenience for our member-owners and customers,” said Co-op head of q-commerce George Hayworth.
“With our stores conveniently located in high streets and transport hubs, university campuses and residential developments, parcel lockers can help local residents and time-pressed consumers pick up or return parcels at a time that is convenient to them, quickly, easily and conveniently.”
Quadient director of locker automation for Europe Katia Bourgeais-Crémel said: “This partnership enables us to offer Co-op customers a secure and efficient solution for managing parcel deliveries and returns.
“Our open locker network is accessed by multiple carriers, providing even greater convenience than others in the market. Shoppers can easily collect or return parcels at their convenience, whether during a grocery run or as part of their daily routine, making the process both simple and seamless.”
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