The Co-operative Group has denied claims that the plans to create a unified brand for the Co-operative Movement could add to customer confusion in its Dividend cards scheme.
Different societies run their own schemes separately and a customer cannot use one society’s card elsewhere.
Concerns have been raised by some societies that if and when the pilot of the new The Co-operative branding is extended to all 42 societies, customers will not understand that the separate Dividend cards will still apply. A Co-operative Group spokesman said: “This is just a pilot, but we are aware of the issue and will address it.”
Meanwhile, The Co-operative
Group has completed the statutory 90-day consultation period about plans to cut 600 head office jobs.
However, no decisions have yet been made about the £50m cost-cutting and efficiency drive that the Co-op is carrying out to counter falling sales. A spokesman said: “A number of workstreams have been set up. The whole process will take two years.” Redundancies will be from all levels of management and across all functions, from finance to marketing.
Different societies run their own schemes separately and a customer cannot use one society’s card elsewhere.
Concerns have been raised by some societies that if and when the pilot of the new The Co-operative branding is extended to all 42 societies, customers will not understand that the separate Dividend cards will still apply. A Co-operative Group spokesman said: “This is just a pilot, but we are aware of the issue and will address it.”
Meanwhile, The Co-operative
Group has completed the statutory 90-day consultation period about plans to cut 600 head office jobs.
However, no decisions have yet been made about the £50m cost-cutting and efficiency drive that the Co-op is carrying out to counter falling sales. A spokesman said: “A number of workstreams have been set up. The whole process will take two years.” Redundancies will be from all levels of management and across all functions, from finance to marketing.
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