Asda Pudsey in Leeds had just one out-of-stock and one not-stocked product. It made all the difference in Asda’s 14-point win. The store was “fresh and clean” and though some staff uniforms were “confusing” David was singled out as giving excellent service in the alcohol aisle with our shopper adding that he was “knowledgeable, personable and extremely helpful”.

At the busy Morrisons Swansea there was debris around the trolley area and litter at the back of the store. Restocking was taking place but staff placed cages sensibly to prevent obstruction. Staff knew their sections well and politely assisted with queries. There was a small queue at the till and on checking the receipt, the teacakes hadn’t been scanned and were missing.

Aisles were nice and wide at Sainsbury’s Holywood and plenty of staff were on the shop floor - most refilling shelves. Not all employees checked for items not on display, at the checkout there weren’t enough tills open which lead to a slight wait. Once at the front of the queue, the assistant didn’t offer help with packing.

The car park at Waitrose North Walsham had “clear signage” and once in store it was “very clean and spacious”. Some members of staff were talking rather loudly about their personal lives instead of paying attention to the obstruction they were causing with badly placed restocking trolleys. The shop also featured the longest queue time and the assistant made no effort to have a conversation.

The only supermarket not to win so far this G33 and in last place was Tesco Sutton. The faded markings in the car park meant motorists weren’t using the one-way system, which caused congestion and a “considerable amount of rubbish” was seen. Many shelves were untidy and empty and restocking trolleys were in the way in many aisles. Only one team member gave good service and the overall experience was branded as “desperately disappointing”.

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