Morrisons, Hazel Grove
Date of shopping trip: 13.09.02
Time taken in store: 34 mins
Time of shopping trip: 09.40
Time taken at checkout: 6 mins
Quick shop, a full basket, and a great store. But no offer to pack goods

Asda, Norwich
Date of shopping trip: 13.09.02
Time taken in store: 35 mins
Time of shopping trip: 19.33
Time taken at checkout: 7 mins
Full basket but marked down for stacking trolleys in the aisles and giving no help with packing

Tesco, Cardiff
Date of shopping trip: 13.09.02
Time taken in store: 55 mins
Time of shopping trip: 09.48
Time taken at checkout: 6 mins
Full basket but access will be easier once cars don't have to drive round an estate

Safeway, Bredbury
Date of shopping trip: 13.09.02
Time taken in store: 60 mins
Time of shopping trip: 14.15
Time taken at checkout: 7 mins
Good basket spoilt by checkout operator who spoke only to ask for payment

Safeway, Tavistock
Date of shopping trip: 13.09.02
Time taken in store: 60 mins
Time of shopping trip: 10.53
Time taken at checkout: 7 mins
Another full basket but as above operator failed to speak, offer to pack or wear a badge

Sainsbury, Heaton
Date of shopping trip: 13.09.02
Time taken in store: 75 mins
Time of shopping trip: 09.42
Time taken at checkout: 6 mins
Friendly staff but marked down for out of stocks and too few checkouts open

Waitrose, Norwich
Date of shopping trip: 13.09.02
Time taken in store: 43 mins
Time of shopping trip: 15.03
Time taken at checkout: 5 mins
Good basket but store layout made for a lot of to'ing and fro'ing

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